Incidents | Shiba Story Go! Incidents reported on status page for Shiba Story Go! https://status.shibastorygo.com/ https://d1lppblt9t2x15.cloudfront.net/logos/60c53d75ff5bfad6522fc527a3a191a2.png Incidents | Shiba Story Go! https://status.shibastorygo.com/ en Production Pink Servers recovered https://status.shibastorygo.com/ Fri, 22 May 2026 00:16:04 +0000 https://status.shibastorygo.com/#ce5f209b1339010c237bd5c18855a882d6c2ec73bc1a7476cdb6e8c8b23db06a Production Pink Servers recovered Production Pink Servers went down https://status.shibastorygo.com/ Fri, 22 May 2026 00:15:29 +0000 https://status.shibastorygo.com/#ce5f209b1339010c237bd5c18855a882d6c2ec73bc1a7476cdb6e8c8b23db06a Production Pink Servers went down Production Blue Servers recovered https://status.shibastorygo.com/ Thu, 07 May 2026 00:17:33 +0000 https://status.shibastorygo.com/#4b3c2cf88bc1767df4bc502f1091f57f8c962d8dcc415fe3bd553008c7162b96 Production Blue Servers recovered Production Blue Servers went down https://status.shibastorygo.com/ Thu, 07 May 2026 00:17:00 +0000 https://status.shibastorygo.com/#4b3c2cf88bc1767df4bc502f1091f57f8c962d8dcc415fe3bd553008c7162b96 Production Blue Servers went down Sever Issue has taken the game down https://status.shibastorygo.com/incident/874247 Fri, 17 Apr 2026 22:26:00 -0000 https://status.shibastorygo.com/incident/874247#5a0fef42bb3b5c601ffbec08c12004146b9282e462a2d7d21d3b2b8166e36637 A sever issue has caused the game not to load. Oncall Engineer is focused on getting the game back up ASAP. Investigating: Discord Linking Issues https://status.shibastorygo.com/incident/868166 Mon, 13 Apr 2026 16:42:00 -0000 https://status.shibastorygo.com/incident/868166#1dd85cdeb92bbd0e481b92ffc7631c8732f9d439aaf008d2d84dadc2166878a0 With 1.24 our, linking discord is now fully operational across devices Players on 1.23 cannot take Players on 1.24 in Raids https://status.shibastorygo.com/incident/869415 Sat, 11 Apr 2026 16:11:00 -0000 https://status.shibastorygo.com/incident/869415#e488ad4ccb6976e11801829477ac3fa4ece3fca9ac1c72cf53d71a871514d462 We have determined a root cause and implemented a fix for this. The root cause was when players who were on 1.23 took players who were on 1.24 and have leveled up to the new levels on raids, that player appeared empty in the raid. This has been hotfixed ont he server level. We are working on getting compensation out for players effected. Investigating: Discord Linking Issues https://status.shibastorygo.com/incident/868166 Sat, 11 Apr 2026 14:59:00 -0000 https://status.shibastorygo.com/incident/868166#9d00e318abc4cb5c883293973891359e79ff78175a051e4265b9193e4745ee8d We have a fix for this, however it requires an upgrade to 1.24.21. We will keep this as degraded until 1.24.21 is fully released to the public. Players on 1.23 cannot take Players on 1.24 in Raids https://status.shibastorygo.com/incident/869415 Sat, 11 Apr 2026 14:39:00 -0000 https://status.shibastorygo.com/incident/869415#cf3fa301302da5c18768af56ad18af2796d5931746620f67bb766bc54831c15c We're looking into an issue where Players who are still on 1.23.54 cannot take players who are on 1.24.21 into raids with them. Investigating: Discord Linking Issues https://status.shibastorygo.com/incident/868166 Thu, 09 Apr 2026 17:44:00 -0000 https://status.shibastorygo.com/incident/868166#1ab06ce233627be08246c899df4f80040fec50ce8d8f976bbeae06b7c94e9932 We’re currently investigating an issue where some users are unable to link their Discord accounts. Our team is actively working on identifying the root cause and implementing a fix. We’ll provide updates as soon as more information is available. Thank you for your patience. Production Green Servers recovered https://status.shibastorygo.com/ Tue, 07 Apr 2026 23:04:41 +0000 https://status.shibastorygo.com/#8a0af29abcfcfef444b9960f2b4bc9000c4cd93804d0c33ffb22acab99c4919b Production Green Servers recovered Production Green Servers went down https://status.shibastorygo.com/ Tue, 07 Apr 2026 23:03:18 +0000 https://status.shibastorygo.com/#8a0af29abcfcfef444b9960f2b4bc9000c4cd93804d0c33ffb22acab99c4919b Production Green Servers went down Production Yellow Servers recovered https://status.shibastorygo.com/ Thu, 02 Apr 2026 01:22:47 +0000 https://status.shibastorygo.com/#ae005174273e8ac582cbfebbab4ef826ffb97b1bb40875d01ff9cc4f5868d587 Production Yellow Servers recovered Production Yellow Servers went down https://status.shibastorygo.com/ Thu, 02 Apr 2026 01:16:21 +0000 https://status.shibastorygo.com/#ae005174273e8ac582cbfebbab4ef826ffb97b1bb40875d01ff9cc4f5868d587 Production Yellow Servers went down Investigating: Inbox Issues https://status.shibastorygo.com/incident/861949 Tue, 31 Mar 2026 23:37:00 -0000 https://status.shibastorygo.com/incident/861949#49e5dee4f4b04a49a0dea1fedd8c05ac324c83a40ae3f4e2b025d9be6d9610b5 We’re currently investigating an issue where some users are unable to claim inbox rewards. Our team is actively working on identifying the root cause and implementing a fix. We’ll provide updates as soon as more information is available. Thank you for your patience. Investigating: Equipment & Inbox Issues https://status.shibastorygo.com/incident/861859 Tue, 31 Mar 2026 20:26:00 -0000 https://status.shibastorygo.com/incident/861859#9ff567db880ea98fa60cb4d8d6a668cee5065bbfd0cd338e5d26492e4137b6e6 The issue has been resolved. Users still experiencing this should restart their adventures before trying to change equipment. Investigating: Equipment & Inbox Issues https://status.shibastorygo.com/incident/861859 Tue, 31 Mar 2026 19:56:00 -0000 https://status.shibastorygo.com/incident/861859#60deccc520d088b29b4c65fc3ef8c8a1a8d87afde33ee29c7b2ec9b65be2eb06 We’re currently investigating an issue where some users are unable to equip items. This may be related to corrupted data blobs. Additionally, inbox reward claims may be intermittent or fail to process as expected. Our team is actively working on identifying the root cause and implementing a fix. We’ll provide updates as soon as more information is available. Thank you for your patience. Data Mismatch Errors https://status.shibastorygo.com/incident/861823 Tue, 31 Mar 2026 19:41:00 -0000 https://status.shibastorygo.com/incident/861823#d6ddee86516487523835f1a83672ae2106db1c4966acfdd6af1354c470c61723 Some players were briefly shown an "Update Required" screen when trying to log in. This was caused by a temporary server configuration issue — not a problem with your app or save data. A fix has been deployed. If you're still seeing this message, please force-close and reopen the app. Your game progress is safe and no data was lost. We apologize for the disruption and thank you for your patience! Data Mismatch Errors https://status.shibastorygo.com/incident/861823 Tue, 31 Mar 2026 19:09:00 -0000 https://status.shibastorygo.com/incident/861823#adff296bb5d70e52665af6270511d0a741827ed1f06e586676ec4700493ef790 We've Identified an additional issue effecting users where it reports they have played on a newer version of the game. We're working on a fix for this - expected eta is about 20minutes from now. Data Mismatch Errors https://status.shibastorygo.com/incident/861823 Tue, 31 Mar 2026 18:53:00 -0000 https://status.shibastorygo.com/incident/861823#43ba6e4708fe1cbd881d6de83ebbe7c2f5170e1b2c393f8e58dd25410fe98885 We've Identified the issue and are resolving a fix for this - we expect it to be live in 5-10minutes Data Mismatch Errors https://status.shibastorygo.com/incident/861823 Tue, 31 Mar 2026 18:31:00 -0000 https://status.shibastorygo.com/incident/861823#f600d5d6c2ca04856268dc9d8df555f87a25991d92ff2cbb31671d4121f47ab0 We're seeing elevated Data Mismatch errors - Team is on it and expect it to be resolved in a few minutes Delayed Rewards on S0000 Leaderboards https://status.shibastorygo.com/incident/861692 Tue, 31 Mar 2026 17:12:00 -0000 https://status.shibastorygo.com/incident/861692#276fd398add4f2331e990fa36a6726a1edbe71c6251a256b0e0ca2b0c9fae9e2 We've identified an issue where Labyrinth and Weekly Event rewards for Genesis shard players were delivered to an internal mailbox that is not visible in-game. S001 shard players were not affected. We are currently reprocessing rewards for all affected Genesis players. You do not need to take any action — rewards will appear in your inbox shortly. We apologize for the delay and thank you for your patience. Delayed Rewards on S0000 Leaderboards https://status.shibastorygo.com/incident/861692 Tue, 31 Mar 2026 14:54:00 -0000 https://status.shibastorygo.com/incident/861692#c4ffda852361a6183ab96896d702781a311c9ddc987d6516ba82360603258a26 We're investigating an issue where users on S0000 have had their Leaderboards rewards delayed. Resolved — Server Connection Errors https://status.shibastorygo.com/incident/859060 Fri, 27 Mar 2026 15:26:00 -0000 https://status.shibastorygo.com/incident/859060#92a681a693e71ae03149aaf52420174c57015c66b79c03679fde66cc387bfb93 Some users experienced "Server connection error" messages when attempting to log in or link their Game Center / Google Play Games accounts. This was caused by a database configuration issue introduced during a scheduled deployment. The issue has been resolved and all authentication services are operating normally. We have also implemented improved server-side error logging to ensure faster detection of similar issues in the future. Production Orange Servers recovered https://status.shibastorygo.com/ Fri, 27 Mar 2026 14:50:27 +0000 https://status.shibastorygo.com/#761c13eb7d4b372e8d32830a5a121557d294e0cd0fe684ab18d1b0eb870f5fbc Production Orange Servers recovered Production Green Servers recovered https://status.shibastorygo.com/ Fri, 27 Mar 2026 14:50:17 +0000 https://status.shibastorygo.com/#31779c480fd2fd1bc19b15cbf24cf765ff70098609e9718efb6f5bb2a6866c10 Production Green Servers recovered Production Orange Servers went down https://status.shibastorygo.com/ Fri, 27 Mar 2026 14:49:57 +0000 https://status.shibastorygo.com/#761c13eb7d4b372e8d32830a5a121557d294e0cd0fe684ab18d1b0eb870f5fbc Production Orange Servers went down Production Green Servers went down https://status.shibastorygo.com/ Fri, 27 Mar 2026 14:49:30 +0000 https://status.shibastorygo.com/#31779c480fd2fd1bc19b15cbf24cf765ff70098609e9718efb6f5bb2a6866c10 Production Green Servers went down Resolved — Server Connection Errors https://status.shibastorygo.com/incident/859060 Fri, 27 Mar 2026 03:25:00 -0000 https://status.shibastorygo.com/incident/859060#75821c4936918379c88be0342c7e8b00f4385d53447ea67103e5384f8ac77601 Some are expericing "Server connection error" messages. Leaderboards Degraded https://status.shibastorygo.com/incident/859223 Thu, 26 Mar 2026 05:00:00 -0000 https://status.shibastorygo.com/incident/859223#42d83d19a45ce396bae28db510eec5df08fc46770490180c2b9662a6b9249c28 Following the RC-1.20 release, some players experienced incorrect leaderboard scores and missing entries. Multiple fixes have been deployed, and player scores are actively being corrected. We are monitoring for any remaining inconsistencies. Thank you for your patience.