We've identified an issue where Labyrinth and Weekly Event rewards for Genesis shard players were delivered to an internal mailbox that is not visible in-game. S001 shard players were not affected.

We are currently reprocessing rewards for all affected Genesis players.
You do not need to take any action — rewards will appear in your inbox shortly.

We apologize for the delay and thank you for your patience.

We're investigating an issue where users on S0000 have had their Leaderboards rewards delayed.